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Terms & Conditions

Welcome to Cozeetrendz! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

 
1. General Information

These terms apply to all visitors, users, and customers of our website. If you do not agree with these terms, please refrain from using our services.

 

2. Eligibility to Purchase

To place an order on Cozeetrendz, you must:

  • Be at least 18 years old.

  • Provide accurate and complete personal and payment details.

  • Have a valid payment method.

By placing an order, you confirm that you meet these requirements.

 

3. Product Information and Availability

We strive to ensure that the information, including product descriptions, pricing, and availability, is accurate and up to date. However, we cannot guarantee that the details are always error-free.

  • Colours and Images: While we aim to display product colours accurately, the colours you see may vary based on your device settings.

  • Availability: If an item is out of stock after you’ve placed an order, we will notify you and offer an alternative product or a refund.

 

4. Pricing and Payment

All prices listed on our website are in British Pounds (£) and include VAT unless otherwise stated. We reserve the right to change prices at any time without prior notice. However, the price displayed at the time of purchase will be honored.

  • Payment Methods: We accept all major credit/debit cards, PayPal, and other payment methods listed on our site.

  • Payment Security: Payments are processed through secure gateways, and we do not store any credit card information.

 

5. Orders and Shipping
  • Order Confirmation: Once your order is placed, you will receive an email confirmation. This is not an acceptance of your order; the contract is formed once your order has been dispatched.

  • Shipping: We ship to the UK and internationally. Delivery times and costs will be specified during the checkout process.

  • Delivery Delays: We are not responsible for delays caused by events outside our control, such as customs clearance or postal service disruptions.

 

6. Cancellations and Amendments
  • Cancelling an Order: You may cancel your order before it has been dispatched by contacting us at coreyingerson@icloud.com If the order has already been dispatched, you will need to follow our returns process.

  • Amendments: Unfortunately, we are unable to make changes to your order (e.g., item, size) once it has been confirmed. If you need a different size, please follow the exchange process.

 

7. Returns and Refunds

Please refer to our Returns and Refund Policy for detailed information on returning items, exchanges, and refund procedures.

 

8. Intellectual Property

All content on the Cozeetrendz website, including text, graphics, logos, images, and videos, is owned by Cozeetrendz or its licensors. You may not reproduce, distribute, or otherwise use any content from our site without prior written permission.

 

9. User Accounts

To make a purchase or access certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account details and password.

  • Account Termination: We reserve the right to suspend or terminate your account if we suspect any fraudulent activity or breach of these terms.

 

10. Liability
  • Limitation of Liability: To the fullest extent permitted by law, Cozeetrendz shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Product Liability: We take great care in ensuring the quality of our products. However, if a product is found to be defective, our liability is limited to the value of the product in question.

 

11. Privacy

We take your privacy seriously. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

 

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

13. Changes to Terms and Conditions

We may update or modify these terms from time to time. Any changes will be posted on this page with an updated revision date. By continuing to use our website after changes have been made, you agree to be bound by the updated terms.

 

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

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